Customer Service Horror Stories
Comcast Does Not Care
10: We will have your email up and running in 24 to 48 hours.
9: I will now transfer your call.
8: I am a Manager.
7: Please tell me the problem ... from the beginning.
6: I cannot contact Tier II support via email or phone.
5: My Manager is in a meeting.
4: We do not have Managers on duty during the weekend.
3: I do not have phone numbers for Directors or Vice Presidents; that's confidential
2: You will be up and running before you unpack.
And the number one Customer Service Representative Misquote
1: How may I help you?